FAQ
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Where are you located?
Earlham, Iowa. A small town located outside of Des Moines.
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What are your hours?
I am a home-based bakery and therefore open by appointment only.
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How do I place my order?
Requests for orders can be made through the website or by email. I will get back to you within 48 hours to confirm availability and discuss additional details. I will then send you an invoice via email for payment and secure a date in our calendar.
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How far in advance do I need to make an order?
At the latest, I recommend contacting me 3-4 weeks before your event date to get your order scheduled in my book, but the sooner the better. Around the holidays, I often need more lead time, but it never hurts to ask about a last-minute order to see if I can accommodate you.
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Do you require payment in full when placing an order?
Yes, all orders must be paid in full to secure your order. Payment is required up front so I can reserve that spot in my calendar just for you! If you need to cancel your order a full refund will be given with 30 days’ notice or 50% within 14 days.
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Do you offer GF, Dairy-Free or other allergy-friendly baked goods?
Unfortunately, due to the high risk of cross-contamination in a home-based kitchen, I do not offer allergy-friendly bakes.
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Do you share pictures of my order on social media?
I photograph baked goods I create to keep in my file. I may share pictures on the website and social platforms to showcase my products.
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Can you replicate a logo or a character?
I cannot replicate copyrighted images without the written consent from the owner of the image. However, I can customize colors and use elements that will complement your theme!
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Can you create an exact replica of a photo I found online?
I welcome you to submit photos for reference and inspiration. While I strive to capture the essence of your vision in terms of colors and design, please note that I create original works and do not replicate other artists' creations.